Introduction
Electro I (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when interacting with our website and services. By accessing or using our website (www.electroi.com.au), you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with us, including but not limited to:
- Personal Identification Information: Name, email address, phone number, and business information when you contact us or request services.
- Technical Information: IP address, browser type, operating system, and other similar data when you visit our website.
- Service-related Information: Details of the services you request from us or inquire about, including electrical installation, automation, solar energy, and IT solutions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including electrical installation, automation, and IT solutions.
- To communicate with you, respond to inquiries, and provide customer support.
- To process transactions and maintain records of services provided.
- To send you important updates, promotional content, and industry-related news if you have opted to receive them.
- To analyze website usage and improve our website’s performance and user experience.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website or conducting our business. These third parties are bound by confidentiality agreements and may only use your information to perform specific services on our behalf.
- Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Electro I, our clients, or others.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. Despite our best efforts, no data transmission over the internet can be guaranteed to be completely secure. As such, you acknowledge that you provide your information at your own risk.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your personal data, subject to certain legal obligations.
- Withdraw your consent for us to process your personal data at any time.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Electro I
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Company Address]